Hello!
I’ve been dealing with an issue where my EliteBook freezes randomly without any warning. It usually happens while I’m running heavy applications, but it has also occurred while I’m just sitting on the desktop.
When it freezes, the laptop becomes completely unresponsive. The fans continue to run as normal, but I am forced to do a hard shutdown using the power button to get it working again.
Is there a known fix or a specific diagnostic step I should take to identify what’s causing these total system lockups?
Thanks!