I’m having an issue with my iPad Pro keyboard and I’m hoping someone here can help. The keyboard suddenly stopped responding, even though it was working fine before. The iPad still turns on and everything else seems normal, but I can’t type anything using the keyboard.
I’ve tried disconnecting and reconnecting it, but that didn’t seem to fix the problem. Before I spend money on a replacement, I’d like to know if there are any troubleshooting steps I should try first.
Has anyone experienced this issue with an iPad Pro keyboard not responding? What ended up fixing it for you?
I had a similar issue with my iPad Pro and, in my case, the keyboard wasn’t actually faulty. A simple restart of the iPad ended up bringing it back to life. Before replacing it, I’d recommend trying a few things: restart the iPad, make sure iPadOS is fully updated, and check the Smart Connector contacts for dust or debris.
If you’re using a Magic Keyboard, you could also try attaching it in a slightly different position to ensure the connection is being detected properly. Another useful test is connecting the keyboard to another compatible iPad, if you have access to one.
I’d definitely do those checks before spending money on a replacement. Sometimes it’s just a software glitch or a connection issue rather than a hardware failure.