Hi everyone,
I’m having trouble connecting my PS5 to Wi-Fi. It either fails to connect, keeps disconnecting, or gets stuck while obtaining the IP address.
My internet works on other devices, so I’m not sure what’s causing the issue on the PS5. Has anyone faced this before or found a fix?
Your PS5 may not connect to Wi-Fi for several common reasons, including weak signal strength, incorrect network settings, router problems, or temporary system glitches.
Here are some steps you can try to fix the issue:
1. Restart your PS5 and Wi-Fi router
Turn off both devices completely, wait about 1 minute, then turn them back on.
2. Check the Wi-Fi password
Make sure the password entered on the PS5 is correct and matches your router settings.
3. Move the PS5 closer to the router
Weak signals or interference from walls and other devices can prevent a stable connection.
4. Use the correct Wi-Fi band
If available, try switching between 2.4 GHz and 5 GHz networks in your router settings.
5. Test internet connection on PS5
Go to:
Settings → Network → Test Internet Connection
6. Update PS5 system software
Outdated software can sometimes cause network connection problems.
7. Forget and reconnect to the network
Delete the saved Wi-Fi network on the PS5 and reconnect from scratch.
8. Check router settings
Make sure MAC filtering, parental controls, or firewall settings are not blocking the console.
9. Try using a LAN cable
If Wi-Fi still fails, test with an Ethernet cable to check whether the issue is wireless-related.
10. Reset network settings or router
If nothing works, resetting the router or restoring network settings may help.
If the problem continues, the issue could be related to your internet service provider, router hardware, or the PS5 network adapter itself.