Hi everyone,
I’m having an issue with my laptop screen and would appreciate any help.
Device: Dell Inspiron 15 3511
Operating System: Windows 11 Home (64-bit)
A few days ago, I noticed that the left half of my laptop screen became completely black, while the right half continues to display normally. The laptop itself seems to be working fine, and I can still move the cursor and use applications on the visible side of the screen.
The problem appears as soon as I turn on the laptop and remains even after restarting. I haven’t dropped the laptop or caused any physical damage that I’m aware of. I also updated Windows recently, but I’m not sure if that is related.
Things I’ve tried:
- Restarting the laptop
- Updating the graphics driver
- Changing the screen resolution
- Connecting an external monitor (the external monitor works normally)
Since the external monitor displays correctly, I’m not sure if this is a screen hardware issue, a display cable problem, or something else.
Has anyone experienced a similar issue where half of the laptop screen goes black? What could be causing it, and what troubleshooting steps would you recommend before I consider replacing the screen?
Thanks in advance for any suggestions